SHIPPING & RETURNS

Shipping & Delivery

Standard Shipping Speeds and Delivery charges vary by the shipping address entered. Orders worth Rs. 3000 or more will qualify for free delivery. A delivery charge will be applied otherwise. The standard delivery speed is 7-10 business days. Cash on delivery is not available for all the pin codes.

Return Policy

A product can be returned within 7 days of delivery. Damaged/ Defective products must be returned in the original condition they were received. Return facility is available only via self-returns. Return-pick-up facility is not available on the items. Product that you no longer need must be returned in new and unopened condition with all the original packing, tags, and covers. If you receive a product that is damaged we request you to send us images of the product along with the packaging in the condition you received it through email, while lodging the complaint with us.

Refund Policy

Once we receive the returned products and after inspecting the condition (products should be in original packaging and un-used condition), we would either send you a replacement OR issue you a refund for the same through an online bank transfer only within 7 working days from the confirmation date of returned item. No cash refunds are made. For any further assistance or information please drop in a message on our 'contact us' page or send us a mail at rupa.spm@gmail.com. We will get back to you with further details within 2 working days or as soon as possible.