FREQUENTLY ASKED QUESTIONS

How long is the order processing time?

We make our best efforts to deliver your order within 7 working days of your placing the order. However, in some cases, we may take longer, to ship the order as we may have to produce/procure it.

How do I make an exchange?

Please email us your issue on rupa.spm@gmail.com and we would be glad to solve the same for you.

What kinds of payment methods do you accept?

We accept major Indian Credit and Debit Cards and also have the facility of Cash on Delivery. Please note that COD orders above Rs. 50,000 will not be accepted. It is advisable to opt for Prepaid payment methods in case of higher amounts.